HI Sips - Sublimation Tumbler (House of Intentions)

Designed with Royal Intentions.

1. Processing Time

Every order at Royal Purple Creations is crafted with intention and care.

Please allow 3–5 business days for processing before your item ships.

(Custom requests, multi-item bundles, or seasonal volume may require additional time, but you will always be contacted if so.)

2. Custom Orders

Many of our items—especially apparel, jewelry, resin décor, and bath & body—are handmade, custom blended, or made-to-order.

• Custom or personalized orders cannot be returned or refunded.

• Once production has begun, cancellations are no longer allowed.

• If materials have already been purchased or work has started, cancellations will not be granted.

We take great pride in creating pieces worthy of your crown, and each custom order is made uniquely for you.

3. Payment Policy

All website orders must be paid in full at checkout.

Royal Purple Creations does not accept deposits or partial payments for online orders.

4. Return & Exchange Policy

(No Returns)

All apparel, jewelry, resin designs, bath & body items, candles, and any personalized creations are final sale.

Damage or Defects

If your order arrives damaged, please contact us within 48 hours of delivery with photos.

We will gladly replace the item or provide a shop credit.

5. Order Cancellations

Cancellations are allowed only before production begins.

Once materials are cut, blended, started, or prepared, the order can no longer be canceled.

6. Shipping Policy

All orders are shipped via USPS or UPS with tracking.

• Tracking numbers will be provided once the order is fulfilled.

• Shipping times vary based on carrier, location, and seasonal volume.

• Royal Purple Creations is not responsible for carrier delays, lost packages, or incorrect addresses entered at checkout.

If an item is marked as “Delivered” by the carrier, customers must open a claim directly with USPS or UPS.

7. Product Variations

Because many of our creations are handmade, natural variations in color, placement, texture, resin flow, stone patterns, or scent strength may occur.

These slight differences are part of the charm and uniqueness of handcrafted goods.

8. Allergies & Safety

For bath & body items:

• Full ingredient lists are provided.

• Customers are responsible for reviewing ingredients before purchase.

• Discontinue use if irritation occurs.

All products are made in small batches to ensure quality.

9. Contact Information

For any questions or assistance, you can reach us at:

📧 support@royalpurplecreations.com

📞 (414) 208 - 4713

💛 Shipping, Returns, & Custom Order Policies (Short Versions for Odoo Product Pages)

You can paste these under product descriptions:

Shipping

Ships in 3–5 business days. USPS/UPS with tracking.

Returns

Custom items are final sale.

Non-custom items may be exchanged within 7 days of delivery.

Cancellations

Allowed only before production begins.

Handmade Disclaimer

Each piece is handmade; slight variations may occur.